A few months ago, Victoria Banquets hosted a wedding for a couple whom lived in Atlanta and were returning to Chicago to have a big family wedding. The couple, having never visited any of the Victoria Banquets facilities, booked the BeauJolie location in Schiller Park. Thought our followers might enjoy reading.
BeauJolie,
If we could give Victoria’s Banquets 10000 stars we would. If you are looking for Class, Elegance, 5 star food and excellent customer service; book your wedding and reception at Victoria’s Banquet. My dream was finally coming true, through hardships(a flood, lightening hitting our home and jobs losses over the years, I was finally marrying my soul mate after 16 years and engaged 11 years our wedding was finally coming to fruition. Our wedding had to be done by the best. I had planned my wedding in my mind over a thousand times. It had to be over the top like me and very classy. We lived in Georgia; we decide to have our wedding in my hometown of Illinois, so all our family could attend. Let me start off by saying that I have been in the customer service field for over 20 years; poor customer service is my pet peeve, I do not tolerated it nor do I excepted spending my money for poor service. From the first phone call with Patty of Victoria’s, we knew we were in good hands. We shopped around looking at other venues, none compared to Victoria’s. Victoria’s has been in business for over 30 years, that tells you that they know what they are doing and has raised the bar for other venues to try to keep up. Victoria’s class and knowledge is truly unmatched. Tracey – is truly GOD sent, we booked our wedding 10 months in advance until 4 days before the wedding, so basically Tracy was the person that made sure everything was perfect. Tracey returned calls immediately, handle any concerns we had at a drop of a dime, being out of town and planning a wedding is very stressful, TRACY made this experience for us beyond our dreams and stress free, from wiping my tear before I walking down the aisle , to make sure no one seen me before the wedding, to helping me not have a totally melt down before I walked down the aisle, rolling down the aisle runner (yes I forgot this detail) to making sure every detail was perfect; Tracy went over and beyond to make sure our wedding was the most memorable event for the both of us and our family. After the hundreds of emails and phone calls(from me) Tracy was truly stellar, her encouraging words and attention to detail , my last minutes changes, Tracy was the epitome of customer service at the Platinum level. Our wedding was truly a fairytale wedding. Tracy we will never forget you and we thank you from the bottom of our hearts. (Ginga) was was truly amazing, even though we didn’t spend a lot of time with Ginga the little time we spent with her, her customer service and attention to detail is amazing. (Eric-) was truly amazing, when I got to Chicago I was stressing, I thought that I would have to decorate my venue the day before the wedding, Eric was truly my knight and shining amour, he took all of our items, check them off on a list. I told him my vision, he asked if I would trust him to make it beautiful, my stress was on 100(due to my family stressing me) but Eric did not disappoint. He was very attention to detail and made sure our venue was amazing beyond our wildest dreams. Eric has a true gift of tablescapes, lighting, placement of item for the reception; Eric gave us and our guest, the WOW FACTOR that I dreamed of. When we came into the reception after the wedding, we were totally blown away at the beauty of the venue. Our guest after four months are still talking about how breathtaking our wedding/ reception was and how good the food was. (Joey) – (Victoria’s Tuxes, up lighting and transportation) Joey thank you for everything. We shopped around for Tuxes; we were quoted double the amount at other Tux shops, Victoria’s was half the cost. We had the most debonair groomsmen, the Rolls Royce was beautiful, SUV limo held our huge wedding part. The up lighting was truly amazing. –
The venue is beautiful; we were in the Le Chocolate room which held 250 people our guest list was for 125 people so there was ample space. The chandeliers was amazing, the lights from the airport was truly amazing. Please don’t’ get concerned about the airport we didn’t hear not one airplane. The food was truly five star, I had my sister to go Victoria’s routinely food tasting, she was blown away at how good the food was. The wood staircase with its intricate details is very Classy and made our photo truly amazing. I would have to say to any couple looking for a wedding venue and reception venue book with Victoria’s, we will be having our 20th year celebration Victoria’s they are now like extended family to us because they care. I promise you will not be disappointed. We will treasure everything Victoria’s did for the most beautiful day in our lives; thank you Victoria’s Banquets for a very memorable, classy wedding and reception.
-Sherry Laster
Atlanta, Georgia